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02 · Processes

See how the work really flows.

Draw each process as a map with a lane for every role. Link every step to the standard behind it and the people who perform it.

Northwind LogisticsHomeMy learningKnowledgeProcessesTrainingTestsTeamAnalyticsProcesses / Warehouse / Goods receivingPublished · v4Edit processStorekeeper4 stepsShift lead1 stepAccountant1 stepYesNoUnload deliveryCheck against invoicePut away to binsLog discrepancyPost to stockMatch?
  1. 01

    Swimlanes by role

    Steps line up under the role that performs them, so hand-offs are obvious at a glance.

  2. 02

    Decisions and sub-processes

    Branches with conditions, waiting steps, documents and links to other processes.

  3. 03

    Read it as a procedure

    Any map turns into a step-by-step written procedure — useful for audits and for people who prefer text.

A training track from a process, in one click.

Flow turns a published process into a draft track: one lesson per step, with the linked standards attached. Edit it, publish it, and it is assigned to the roles on the map.

  • A company-wide map of how processes connect
  • Versions for every published process
  • Export as PNG or PDF

Questions

Is this BPMN?

It is a simplified notation that people outside operations can read: start, step, decision, waiting, document, sub-process and end.

Can one step belong to several roles?

A step has one performer and an optional RACI: who approves, who is consulted and who is informed.